Returns & exchanges
30 days from delivery to return or exchange unworn standard designs.
Draft copy · policy terms require business and legal confirmationEligible pieces
Unworn standard designs that have not been engraved or resized, returned with all paperwork and certificates.
Not eligible
- Bespoke pieces
- Engraved pieces
- Home-trial replica samples
- Pieces that have been resized or altered at your request
How to return
Start a return or exchange from your account under Requests. We confirm eligibility and arrange insured collection. Refunds go back to the original payment method once the piece has been inspected.